Saturday 25 October 2008

Over Post Office

On Thursday I recevied the following letter from the Post Office about the sudden closure of the service in Over. I am still working with the owners and the Post Office to try to see whether we can maintain a service within the shop.



22/10/08

Dear Shona
Post Office® Over branch
30 The Street, Over, Cambridge, CB24 5ND

I am writing to advise you of the closure of the above branch on 11October 2008. Such a closure is always regretted but, unfortunately, following the resignation of the subpostmaster, was unavoidable on this occasion.

Looking after a nationwide network of Post Office branches, we have a responsibility to make sure every branch makes the best possible use of resources while ensuring that customers can still access our products and services. To this end, I can assure you that we will continue to work to find a solution that will provide a Post Office presence in the community at Over.

However, in the meantime, I would like to apologise for any inconvenience the forthcoming temporary closure may cause. Naturally, if you have any questions you would like to raise about this, please do not hesitate to contact me as detailed below, any correspondence received by us will be treated in the strictest confidence.

Following the temporary closure of this branch, we hope that our customers will continue to conduct their business with Post Office Ltd. Of course, customers are free to visit the branch most convenient for them. However, I can confirm that there are two branches in the surrounding area, the addresses of these along with the opening times, services available, details of transport, route and access are shown at the end of this letter.

I would like to thank you for your patience at this time. I will ensure that you are kept advised of developments in due course.

Yours sincerely
Steve Rolfe
Field Change Advisor
Post Office Ltd.
c/o National Consultation Team
PO Box 2060
WATFORD
WD18 8ZW

Customer Helpline: 08457 22 33 44
Website: www.postoffice.co.uk

The Post Office® is able to supply customers with this information, free of charge, in an alternative format for people who are visually impaired. To obtain a copy, call the Post Office® helpline on
08457 22 33 44 or textphone 08457 22 33 55.


Details of nearby branches:
Swavesey branch
5 Market Street
Swavesey
Cambridge
CB24 4QG

Opening times
Mon,Tues,
Thurs & Fri
09:00 - 13:00 &
14:00 - 17:30
Wed
09:00 - 13:00
Sat
08:30 - 12:30
Services
The same range of services will continue to be available with the additional of Motor Vehicles Licences and On Demand Bureau Euros. Customers can still collect benefits in cash using our everyday banking services or Post Office® card account.

Access and facilities
This branch has steps at the entrance.
Transport
There is on road parking directly outside of this branch. There is a direct bus service from the closed branch.

Route
This branch is 1.3 miles from the closing branch along a varied terrain.

Willingham branch
15 High Street
Willingham
Cambridge
CB24 5ES

Opening times
Mon & Tues
09:30 - 17:30
Thurs & Fri
09:00 - 17:30
Wed & Sat
09:00 - 13:00
Services
The same range of services will continue to be available. Customers can still collect benefits in cash using our everyday banking services or Post Office® card account.

Access and facilities
This branch has steps at the entrance. Internally there is a hearing loop.

Transport
There is a public car park within 50 yards of this branch. There is a direct bus service from the closing branch.

Route
This branch is 1.8 miles from the closed branch along a varied terrain.

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